Effective Date: 12th March 2025
Introduction
Welcome to Nav Yuj, incorporated under the Indian Companies Act 2013 having its registered office at N-301 Manipal Center, Dickenson Road, Bangalore 560042 and all its subsidiary NookClub, operating under the brand name/s of NookClub( hereinafter collectively referred to as “NookClub”/ “We”/ “Us”). Upon entering NOOKCLUB’s website or using the App and applying to use any of the services and/or membership (“Services”), you (“User”/ “You”/ “Your”) agree to comply with these Terms and Conditions (“Terms of Use” ) and other policies on the Website. This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of this mobile application (“App”) and the (“Site”).
ACCESSING OR OTHERWISE USING THE APP/SITE INDICATES USER’S AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, HENCE THE USER SHALL READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.
1. Definitions:
a. “Work Space Solutions” means shared work space, co-working workspace, office solutions, personal workstations, meeting rooms, conference halls etc. in the form of ready to move in and/or use office spaces, desks, cubicles with provisions of basic office equipment, furniture, infrastructure, essential services, security etc. under various formats, on a daily, hourly basis which may be used by single user subject to the other terms and conditions.
b. “User” shall mean any person including a corporation/ company/ partnership and/or any legal entity who/which chooses to book and use the Work Space Solution and/or any services, amenities, products etc. offered by NOOKCLUB only through NOOKCLUB’s mobile App / NOOKCLUB Website and accepts all the terms and conditions including this Terms of Use.
2. Scope and Use of Services
NOOKCLUB offers to provide Work Space Solutions as defined above, as per availability and as per request of the User at the listed locations subject to acceptance of the terms and conditions of the Terms of Use and upon submitting details as required by NOOKCLUB and/or applicable laws. NOOKCLUB offers the following facilities and Services on an exclusive basis to You as follows: a. Day Pass- You may access Your chosen NOOKCLUB location for 1 day. This Day Pass is valid only on the chosen date and for the chosen time specified at purchase. b. Hourly Booking- You may access Your chosen NOOKCLUB location and booked room for time period booked online or offline. This booking will be valid only for the time-frame mentioned in the booking.
You may use the following Services and facilities by availing a day pass and performing KYC at NOOKCLUB’s reception desk.
All registrations, membership and passes are subject to availability. Use of workspace/facilities/ Services shall not be carry forwarded if not used during their term of validity. One usage is counted per entry and You are required to carry Your proof of identity at all times and present it to the concerned NOOKCLUB personnel for allowing access to the designated centre. The membership/ pass facility will be “freezed” if NOOKCLUB is unable to provide the facility and/ or Services due to government restrictions or force- majeure events or any other restriction as per NOOKCLUBʼs policies, procedures, and guidelines (“NOOKCLUB Byelaws”) and may be continued after the restriction are lifted/ force-majeure event ceases upon the discretion of NOOKCLUB. You shall not engage in any illegal, disruptive or unethical activities in the opinion of NOOKCLUB. NOOKCLUB Workspace is accessible during normal business hours in most centers and 24/7 in a few centers.
The User shall be permitted to book through mobile App or Website the listed Work Space Solution and shall be permitted to use the Work Space Solution upon acceptance of request by NOOKCLUB and upon acceptance of terms and conditions of the Terms of Use and other NOOKCLUB Byelaws by the User.
The tenure for the term of use of Work Space Solutions by User shall be for the period/duration/timing approved by NOOKCLUB after confirmation of such booking. User shall be obliged to punctually follow the stipulations with regard to duration and/or term of use and timings of use.
3. Obligations
NOOKCLUB may offer the following facilities and Services, such as:
a. Access to workspace, internet, common areas, and complimentary beverages.
b. Use of meeting rooms, printing facilities, and event spaces may be available and could incur extra fees as determined by NOOKCLUB.
c. Regular upkeep of facilities is provided during business hours.
The control of accommodation of the Work Space Solution shall at all time vest with NOOKCLUB and shall remain the property of NOOKCLUB. The acceptance of the terms and conditions by User for usage of Work Space Solution shall not constitute and/or create any lease/sub lease/license in favor of the User and the same shall be only constituted as availing the Work Space Solution Services provided by NOOKCLUB.
The User agrees not to misuse any of the facilities and Services provided by NOOKCLUB including Work Space Solutions for any purpose not envisaged by a written agreement with NOOKCLUB. The User warrants that it has full power and authority to carry out the actions contemplated under this Policy and any agreement (“Agreement”) to capture the same and that the Agreement shall constitute a legal, valid and binding obligation of the User enforceable against it in accordance with the Terms of Use.
The User agrees that it shall carry out only lawful and permitted activities under the Agreement from the space offered to them and shall abide by all the laws, rules, regulations applicable to them for carrying out permitted business. The User shall not engage in any illegal business activity in the Work Space Solution, in, or around the building in which Work Space Solution is located.
The User shall be responsible for providing the correct information. In case, the information is found false/inaccurate/incomplete and/or not in accordance with the terms of usage, NOOKCLUB shall have the right to suspend or terminate or block access to the mobile App and also Work Space Solution. The User shall indemnify NOOKCLUB for any loss, damage, harassment etc. to NOOKCLUB on account of such information.
The User agrees that no action shall lie against NOOKCLUB for any bad debts or liabilities of the User and such debts/ liabilities shall not lead to any charge or encumbrance on the Office Space. Further the Company agrees that it has no right and shall not create charge and/or take loan against the Office Space.
The User understands that it may be required to pay additional fee for events and services that are not included in the Work Space Solution being utilized by the User. No User shall have the right of usage except or beyond the purview of the agreed terms and conditions.
The User shall not maintain or store any inventory of goods in common areas of the spaces housing Work Space Solution that have not been expressly designed for such purpose without prior written permission of NOOKCLUB.
The User shall not engage in any online business activities of a questionable moral character or view any objectionable content that may damage or otherwise adversely affect the goodwill and/or reputation of NOOKCLUB.
NOOKCLUB shall also neither be liable for any theft of nor be held responsible for any other property of the User in any manner, nor for injury to persons or loss, damage to property of the User resulting from any cause whatsoever, unless due to any willful act of NOOKCLUB. The rights/benefits/privileges of the User are non- transferrable in nature and the User cannot transfer or let any third party use the same. The User agrees that a failure to enforce any provision of the said Agreement and/or terms and conditions governing the use of Work Space Solution by the User shall not be deemed a waiver by NOOKCLUB of such provision nor of the rights to enforce such provision.
In additions to the rules and policies the User shall abide by the following rules and obligations while using the premises/ space:
All the Users of the premises shall be above the age of 18 years. Any person who is below 18 years of age can only transact under the registration of his/her legal guardian/parents. NOOKCLUB reserves the right to terminate any use or access to Work Space Solution if it is found that the User is ineligible to use the Application on account of being a minor. Any use or access of a Work Space Solution by anyone under 18 years of age except under that of his/her legal guardian/parents is unauthorized and in violation of these Terms of Use.
You agree to use the Site/App only for lawful purposes. You are prohibited from posting or transmitting to or through the Site/App any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful material, or any other material that could give rise to civil or criminal liability under the law. We may disclose any content or electronic communication of any kind (including your profile, e-mail address and other information) (1) to satisfy any law, regulation, or government request; (2) if the disclosure is necessary or appropriate to operate the Site; or (3) to protect the rights or property of NOOKCLUB, its affiliates, and You.
You must comply with all applicable laws and NOOKCLUB Workspace policies, NOOKCLUB Byelaws, including but not limited to the member handbook. You are solely responsible for safeguarding Your personal belongings. NOOKCLUB Workspace shall not be held liable for loss or damage to personal property.
We expect You and Your guests to use the Services without creating any nuisances or otherwise disturbing other members and/or visitors. Phone calls and meetings should be carried out in the designated areas.
Displaying, affixing, distributing or otherwise making evident to other users promotional and advertising materials and signs, labels, signage and other similar items are strictly prohibited.
Smoking in NOOKCLUB Workspace is not allowed. You may smoke only in the designated open-air smoking sites or outside the building/ premises.
Use of drugs and other illegal substances as well as alcoholic beverages and/or bringing in any hazardous materials and items is strictly forbidden as per NOOKCLUB Byelaws. NOOKCLUB reserves the right to limit access for violation of any of the terms or other NOOKCLUB Byelaws.
4. Fees
All payments must be made online through NOOKCLUB’s official website. Accepted online payment methods include major credit cards, debit cards, net banking and Unified Payments Interface (UPI).
All the payments made by You for the Services/ facilities are payable in advance via either of the accepted modes of payment in advance. However, for booking of Work Space Solution beyond period of 30 days the payment shall be made at absolute discretion of NOOKCLUB.
User agrees that all payments are non-refundable and non-transferable. Membership activation requires completion of Know Your Customer KYC verification. Failure in completion of KYC by You may result in cancellation without refund.
Any amount payable by the User under this Site or App will be exclusive of local taxes, including, but not limited to goods and services tax. If any supply made by NOOKCLUB under this Terms of Use or other NOOKCLUB Byelaws, it is a taxable supply.
5. Guests and visitors
You may invite guests and visitors, subject to registration in NOOKCLUB’s reservations system at NOOKCLUB’s designated reception in every premises. You shall ensure that all guests and visitors shall comply with the present Terms and other NOOKCLUB Byelaws. It is a set of guidelines applicable to User and its Guest/ Visitor under the terms of the Terms. Guest shall mean a person who accompanies the User for a continuous duration of 1 hour or more and Visitor shall mean a person who visits the User for duration of 1 hour or less at the NOOKCLUB Workspace.
Common Area shall mean the waiting area around the NOOKCLUB reception excluding the areas dedicated for the use by Users. Number of person/s permissible as User’s Guest/s shall depend upon the type and plan of booking by the User. User shall be responsible for booking sufficient meeting room/ conference rooms to entertain its Guests at the time of booking and NOOKCLUB shall not be responsible for providing any additional space beyond the Common Area.
Guests will be allowed in Common Area as per availability of space in Common Area subject to discretion of NOOKCLUB. If the Guest stays for more than 1 hour without sufficient space being booked by the User, the User shall have to purchase day pass for its Guest. In the event of sufficient space being not booked by User and sufficient space being also not available for the purpose of Day Pass, the Guest shall not be allowed to stay at the NOOKCLUB premises for more than 1 hour.
Guests and Visitors are required to adhere to the terms and conditions of NOOKCLUB Byelaws and this Terms of Use. User shall ensure that its Guests and Visitors carry valid Identity Proof with them failing which they shall be denied access to NOOKCLUB Workspace. User shall be solely responsible and liable for any actions/omission/commission and behaviour of its Guests and Visitors during their visit at NOOKCLUB Workspace.
6. Right to disclose information
NOOKCLUB shall use, store, and process Your personal data collected for the purpose of using its services in accordance with applicable laws and regulations and as outlined in NOOKCLUB’s Privacy Policy. NOOKCLUB shall not be responsible, however, for storing and keeping personal data (either Yours or pertaining to third parties) used by NOOKCLUB’s members, guests, visitors and/or stored in their desks, workplace, computers, lockers, documents and other personal belongings. NOOKCLUB shall not bear any liability for breach or illegal disclosure of such personal data and should be indemnified for any damages, costs and liabilities that may arise in this respect.
7. Use of Site/App and restrictions
This Site/App and its Contents may be used solely for Your own personal, non-commercial use. Any other use of the Site or the Contents is strictly prohibited, including, without limitation, modification, removal, deletion, transmission, publication, distribution, proxy cashing, uploading, posting, redistribution, re-licensing, selling, duplicating, republication or any other dissemination without the express written permission of NOOKCLUB.
You may not use any framing techniques to enclose any trademarks or logos of NOOKCLUB nor use any meta tags or other hidden text or link without NOOKCLUB’s prior written consent. Use of spiders, robots and similar data gathering and extraction tools is expressly prohibited.
You may view and print a copy of the Contents displayed on the Site, and download a copy of any Contents that is designated for downloading, for Your personal use only and shall not alter the Contents in any way, including, without limitation, removing or modifying any copyright or other ownership notices.
The rights, title and interest in the Contents are not transferred to You by copying or downloading the material. The information provided on this Site is free of charge and for informational purposes only and does not create a business or professional services relationship between You and NOOKCLUB.
8. Confidentiality
You, Your guests and visitors acknowledge and declare that during their visit at NOOKCLUB and use of NOOKCLUB Services, they may be exposed to confidential information pertaining to NOOKCLUB and/or other customers, members, guests, visitors or staffbe considered any information that relates to NOOKCLUB, its members, customers, guests, visitors, staff which is non-public and confidential in nature, as well as information about business, sales, operations, know-how, products, employees, customers, marketing plans, financial information, business affairs, any information obtained though examination or access to the facilities, computer systems and/or books and records of NOOKCLUB, its customers, members, staff, guests and visitors or other information that is known or has reason to be known as confidential (“Confidential Information”).
You, Your visitors and guests at NOOKCLUB should keep above Confidential Information in strict confidence and not disclose it to any third parties, nor to use it without the permit of the person/s such information belongs to. This obligation is not applicable if the disclosure of Confidential Information is required by law or by a lawful order of the court or other authority.
9. Disclaimer and Liability
To the extent permitted by law, NOOKCLUB provides the Services “as is” and hereby disclaim with regard to the Services any warranties and conditions, explicit or implied, including but not limited to any warranties or duties as to merchantability, fitness for particular purpose, use, results or lack of negligence. Further, NOOKCLUB, its directors and staff shall not be liable for any indirect and consequential loss or damage, including loss of profit, loss of confidential or other information, business interruption, personal injury loss of privacy, failure to meet any duty arising out of or in any way related to the participation or inability to participate in or use the Services, of provision of or failure to provide the Services, or otherwise under or in connection with any Agreement for use NOOKCLUB Services.
NOOKCLUB shall be indemnified and hold harmless from and against any claims, liabilities, losses, damages costs, fines and penalties based upon or arising from illegal, negligent actions, errors and omissions or willful misconduct or fraud of any of its members, visitors, guests or other third parties resulting from a participation, provision or use of any of the Services provided by NOOKCLUB.
NOOKCLUB reserves its right to suspend or terminate any of the Services hereunder at any time. NOOKCLUB may terminate any membership, registration or subscription for use of any of the Services provided hereunder with immediate effect in case of breach of this Terms of Use . Links on this Site/App may lead to services or sites not controlled or operated by NOOKCLUB. NOOKCLUB provide these links for Your convenience and information. Links are not an endorsement of the site or Service. NOOKCLUB assumes no responsibility or liability for other sites or Services. Any use You make of any site or Service linked to by this Site/App is entirely at Your own risk.
10. Miscellaneous:
a. Governing Law: These Terms of Use are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
b. If there is a determination that any provision of these Terms of Use is invalid or unenforceable, that determination will not affect the rest of these Terms of Use. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this Site/App or under these Terms of Use must be filed within 01 (one) year after such claim or cause of action arose or be forever barred. The section titles in these Terms and Conditions are for convenience only.
c. You are responsible for complying with the laws of the jurisdiction from which You are accessing this Site/App, and You agree that You will not access or use the information on this Site in violation of such laws. These Terms of Use and Your use of this Site or App will be governed by the substantive laws of Republic of India. NOOKCLUB’s failure to enforce any rights under these Terms of Use will not constitute a waiver of any terms or conditions of these Terms of Use.
Contact Information
For any questions or concerns, please contact NOOKCLUB at:
Email: info@nookclub.in
Phone: +91 9379525136
Address: N-301 Manipal Center, Dickenson Road, Bengaluru, Karnataka 560042